Privacy Statement
Control System Innovators Corp. (CSI Innovation)
Effective Date: [INSERT DATE]
Control System Innovators Corp. (“CSI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Statement explains what personal information we collect through our website, how we use and protect it, and the choices available to you.
We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. By using our website and providing your information, you agree to the practices described in this statement.
1. Who We Are
Control System Innovators Corp. is an industrial controls and automation engineering firm headquartered in Burlington, Ontario, Canada, with an additional office in Rochester Hills, Michigan, USA. We are the organization responsible for the personal information collected through this website.
If you have questions about this statement or how we handle your information, contact our Privacy Officer (see Section 11).
2. Information We Collect
We only collect personal information that you choose to provide to us, plus limited technical information collected automatically. Specifically:
2.1 Contact Form
When you submit our contact form, we collect your name, email address, telephone number, company name, and the contents of your message.
2.2 Careers / Job Application Form
When you apply for a position, we collect your name, email address, telephone number, and the resume and cover letter you upload, along with any other information you choose to include in your application.
2.3 Guide / Resource Downloads
When you request a downloadable guide or resource, we collect your name and email address so we can deliver the requested material to you.
2.4 Automatically Collected Information
Like most websites, we automatically collect limited technical information through cookies and similar technologies, such as your IP address, browser type, device information, and how you interact with our site. For full details, please see our Cookie Policy.
3. How We Use Your Information
We use the personal information we collect only for the purposes for which it was provided, namely:
- To respond to your inquiries and communicate with you about your request;
- To evaluate and process job applications;
- To deliver guides, resources, or other materials you have requested;
- To operate, maintain, and improve our website;
- To comply with legal and regulatory obligations.
We do not sell, rent, or trade your personal information. We do not use the information collected through our forms to send marketing or newsletter communications unless you have given separate, express consent to receive them.
4. Consent
We collect, use, and disclose your personal information with your consent. By submitting a form on our website, you consent to the collection and use of your information as described in this statement. Where required, we obtain your consent through a clearly marked checkbox at the point of collection.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, contact our Privacy Officer. Withdrawing consent may affect our ability to provide certain services, such as responding to your inquiry or processing your application.
5. Cookies and Tracking Technologies
Our website uses cookies to function properly, to understand how visitors use our site, and to remember information you have entered on our forms so you do not have to re-enter it. You can manage your cookie preferences through the consent banner displayed when you first visit our site. Essential cookies are required for the site to operate; non-essential cookies (such as analytics and form-memory cookies) are only set with your consent. See our Cookie Policy for a full list and description of the cookies we use.
6. How We Share Your Information
We do not disclose your personal information to third parties except in the following limited circumstances:
- Service providers: We use trusted third-party service providers to operate our website and business, including our web hosting provider and website analytics tools. These providers may process your information on our behalf and are required to protect it.
- Legal requirements: We may disclose information where required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
Our key service providers include [INSERT — e.g., Hostinger (web hosting), Google Analytics or other analytics provider]. Some of these providers may store or process data outside of Canada; see Section 9.
7. How We Protect Your Information
We maintain reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. Our website transmits form submissions over a secure, encrypted (HTTPS) connection. Access to personal information, including job application materials, is restricted to authorized personnel who require it to perform their duties.
While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. How Long We Keep Your Information
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Specifically:
- Contact inquiries are retained for [INSERT PERIOD, e.g., 24 months], then securely deleted.
- Job application materials are retained for [INSERT PERIOD, e.g., 12 months] unless you consent to our keeping them on file longer for future opportunities.
- Guide-download contact information is retained for [INSERT PERIOD].
You may request deletion of your information at any time (see Section 10).
9. International Data Transfers
CSI operates in both Canada and the United States, and some of our service providers may store or process data outside of Canada. Where personal information is transferred outside of Canada, it may be subject to the laws of the jurisdiction in which it is held. We take reasonable steps to ensure your information continues to be protected in accordance with this statement.
If you are accessing our website from the European Union, please note that we do not actively target EU markets; however, where the EU General Data Protection Regulation (GDPR) applies, we will handle your information consistent with its requirements.
10. Your Rights and Choices
Subject to applicable law, you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Withdraw your consent to our use of your information;
- Request deletion of your information, subject to legal and contractual limits;
- Ask questions or raise concerns about how we handle your information.
To exercise any of these rights, contact our Privacy Officer using the details in Section 11. We will respond within the timeframe required by applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
11. Contact Us / Privacy Officer
If you have questions, concerns, or requests regarding this Privacy Statement or your personal information, please contact our Privacy Officer:
[PRIVACY OFFICER NAME / TITLE]
Control System Innovators Corp.
[INSERT MAILING ADDRESS, Burlington, Ontario]
Email: [INSERT PRIVACY EMAIL]
Phone: [INSERT PHONE]
12. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The current version will always be posted on this page with its effective date. We encourage you to review it periodically. Material changes will be communicated as required by law.
